Pre-purchase notice

The first thing you need to know to buy an extrusion production equipment customer
First: What kind of material is your own product (plastic material).
Second: the maximum and minimum dimensions of your own product, including thickness.
Third: The purpose of the product is to use it for pipe or for sheet or sheet. Because the products are different, the models selected are different.
Fourth: the product requirements are not high, there is no printing or coding, etc., the gloss requirements of the product is not very high, what kind of models are required to be configured.

Extruder
First: the extruder model can be divided into 25mm, 30mm, 35mm, 45mm, 65mm, 75mm, 120mm, 950mm according to the screw diameter. The price can be customized according to the model and machine configuration. The larger the machine model is. The higher the price.

Second: the extruder can also be divided into standard type according to the capacity of the screw structure, high efficiency, or special custom type.

Customer question and answer

Q: Can I produce different specifications?
A: Yes, if you want a 600mm type of equipment, then you can adjust it within 600mm. For example: 200mm, 400mm, 450mm, 500mm, 550mm and other standard sizes can be produced.

Q: How do I purchase your equipment?
A: Confirm the purchase of our equipment, we will do a formal contract with you, we will have the product name, trademark, model, manufacturer, quantity, amount, delivery time, installation and commissioning, warranty period. Wait.

Q: How long is the delivery date?
A: The standard equipment is normally under normal circumstances, the delivery period means that after we receive the deposit, the standard products are shipped within 7-10 days of production.

Q: What is the payment method?
A: 30% of the prepaid total payment will be used as a deposit, and the remaining 70% of the remaining payment will be paid in a lump sum before delivery.

Q: Will buying your machinery teach us to operate according to the staff?
A: Yes. The machine will arrive within three working days. For domestic customers, we will send debugging personnel to you to install, debug and counsel. For foreign customers, according to the agreed opinions of both parties, the time is required for the door-to-door.

Q: What is the handling and repair of the damaged parts?
A: The equipment is damaged. If it is normal damage, the company is responsible for repair or replacement. If it is abnormal damage, the customer needs to bear the cost and replace the parts. The company only charges the cost. Except for vulnerable parts.

Q: Is your company's machine a successful customer to visit?

A: Our products are sold to all parts of the country and exported to dozens of countries and regions. Many customers operate well, but due to peers, customers are generally not willing to let others visit. However, we will try to arrange and try to meet your requirements. If it is indeed inconvenient, please understand. If you buy a machine at the company, we will teach you on the spot to install and debug the training technology or arrange the technicians to come to the door, so that you will be satisfied.

Q: After purchasing your company's machine, how is the transportation handled?

A: After the customer purchases the equipment, our company provides the agent freight service (the customer can also contact the freight by itself), the equipment is transported by the logistics company, the fee is paid by the customer, and the delivery freight is implemented. If the transportation is damaged, the customer can not pick up the goods, do not pay the freight, and then notify the logistics department of our company. We will cooperate with you to deal with compensation and equipment maintenance.

Q: How do I get to your company?

A: You only need to contact our sales staff, contact number: +86-13573891563, our company will book a plane ticket or train ticket for you, arrange the shuttle driver service in advance. In addition, if you need it, we will make a reasonable itinerary for your travel, so that you have no worries. We are dedicated to serving you and sincerely welcome your visit!

Delivery process

1. Since the mechanical equipment is large and heavy, the specific transportation method is determined according to the actual situation.

Second, the distribution takes 2-3 days.

Third, customers can also pick up the goods at our factory and send the goods to pick up the goods. Before loading the car, we will take photos of the goods and store the goods. The goods have been issued due to the customer's own delivery, resulting in damage to the goods during the transportation process. The company does not assume any responsibility, and the customer should contact the logistics company to solve the problem. Contact customer service for details.

4. After the products have passed the inspection and qualified packaging, if the goods are damaged during transportation, please do not sign and notify the seller in time, the company will file a claim with the logistics company, all of which are based on the interests of the customers. At the same time, the company will re-deliver the goods for customers in the first time.

5. After the goods are delivered, they or their authorized persons shall be accepted and signed on the spot. If there is any objection to the product, please submit it in person.

pre-sale service:
Customers need to inform us in advance of the technical requirements of the product (material, specifications, production, etc.).

Our company will hand it over to the technical department of our company when we receive the technical requirements of our customers.

The technical staff of our company gives the most reasonable configuration according to the customer's requirements. The sales department will give the best quotation according to the configuration of the technical department. If you need it, we can also provide you with the layout of the factory that you may be able to use. Packing size drawings, as well as shipping schedules.

We can also provide you with the price of Chinese raw materials for your reference if the customer needs it.

In-sale service:
Professionals and training centers provide you with comprehensive technical consultation and training, fully understand the performance characteristics of the products, and conduct on-the-spot training exercises, so that you not only buy equipment, but also master the technology.

After sales service:

Specially equipped with a group of professional and experienced technical masters to carry out the whole process of tracking services, answering customers' various difficult problems, and visiting customers regularly.

Help customers train technicians.
1. Provide users with technical drawings such as assembly drawings and instruction manuals. It also provides users with vulnerable spare parts and spare parts.
2. Provide installation, debugging and technical training services for users free of charge.
3, the equipment free warranty for one year (except for damage caused by equipment wearing parts and improper operation of the user), after the expiration of the warranty period, all spare parts are supplied at the cost price.

4. We can achieve problems, solve on the network, remote editing programs, video on-site solutions, so that you have no worries.